Endurance Web

A SEAMLESS SELF-CHECKOUT EXPERIENCE FOR ENDURANCE WARRANTY
The Endurance team recognized the need for a more efficient and user-friendly process for accessing extended vehicle warranties. They embarked on a mission to develop a self-checkout e-commerce flow for both desktop and mobile, aiming to provide an easy-to-use experience for their customers.
We began with comprehensive market research and user testing to understand customer needs and pain points. We then designed an intuitive user interface and seamless user flows. Our approach ensured a streamlined checkout process that enhanced user satisfaction and accessibility. The new self-checkout feature now allows customers to easily purchase extended warranties, improving overall efficiency and user experience







